Looking for the edge in today’s economy? Trying to increase employee engagement? Don’t forget your employees.
In this interview Tom Peters and Seth Godin tell us if you have loyal employees the loyal customers will come.
There are more interview excerpts on the site “Inside the Entrepreneurial Mind”.
- Loyal employees vs. loyal customers
- Let’s hear it for the blog
- Are Gen X employees different?
- The effect of social networking on brands
- Social networking – good for small business
Check out New Perspectives on Business. Also take a look at the other sections: “The Business of Technology”, “How the Biz does Business”, “The Business of Food” and “Richard Branson”.
The site is Open Forum, sponsored by American Express.
