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Leading change

Saturday, July 4th, 2009

I came across a great presentation by Ron Williams, Chairman and CEO of Aetna on innovation and leadership. He made a turnaround at Aetna with new focus on employees and customers and using information technology and fact-based decisions. He spoke at MIT Sloan School of Management. This is a really great session, don’t miss it.

If you only have a few minutes, the first 2/3 of the video is what you should watch. Some key points:

  • making the case for change
  • transformation through technology in a very short period of time
  • 92% of employees take the employee survey (45 minutes)
  • key question – is my manager / supervisor practicing the Aetna way (at 83%)
  • they had a situation where staff did not admit they worked for Aetna
  • employee engagement moved from 48% to 78%
  • the are focusing on a high performance organization (expectation, not fear based)
  • their performance management system is based on results AND leadership (can’t get results while not developing and leading staff  - if you achieve good results but have poor leadership = no reward!

Source: MIT World

Posted in Reinventing the enterprise, Technology trends | No Responses »
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Information Overload Syndrome

Sunday, June 14th, 2009

Some depressing facts (IDC survey):

  • Each year the amount of information created in the enterprise, paper and digital combined, grows faster than 65%.
  • Non-productive information work, such as reformatting documents or reentering documents into computers, consumed more than $1.5 trillion in U.S. salaries last year.
  • Survey respondents spend as much as 26% of their time trying to manage information overload.
  • Respondents split their time evenly between dealing with paper and digital information, but 71% prefer to deal with digital information.
  • The amount of time U.S. information workers spent last year managing paper-driven information overload cost $460 billion in salaries.
  • Reducing the time wasted dealing with information overload by 15% could save a company with 500 employees more than $2 million a year.

Source: IDC survey, Information Overload Site

And more serious:

  • 28% – The percentage of the typical workday wasted by interruptions caused by unnecessary information
  • 53% – The percentage of people who believe that less than half of the information they receive is valuable
  • 42% – The percentage of people who accidentally use the wrong information at least once per week

So what is IOS? Watch this video!

Posted in Just for fun, Reinventing the enterprise, Social media, Technology trends | No Responses »
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Condition critical in the Congo

Friday, December 26th, 2008

The war and terror has been ongoing in Africa for many years. Something must be done now. One of the horrible areas is the Democratic Republic of Congo.

FYI: This area is very close to the children’s villages being built and run by Watoto.ca. Our daughter Tanya is working for the Watoto Canadian office and is responsible for coordinating volunteer trips to Uganda.

Refugee camp in DRC

Refugee camp in DRC

Child who grew up in refugee camp

Child who grew up in refugee camp

Child soldiers

Child soldiers

Condition: Critical

Condition: Critical

DRC and Uganda

DRC and Uganda

This short video below highlights the plight of the people caught in this horrible situation in the Democratic Republic of Congo. Condition Critical is a short film that brings us the voices of those who are living there every day. Médecins Sans Frontières (MSF) – Doctors without Borders has been working in the DRC since 1992.

Source: Condition Critical

The website with more information and updates is http://www.condition-critical.org/

Posted in Around the world, Church and family, In the news | No Responses »
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Tom Peters and Seth Godin – Open Forum

Friday, December 26th, 2008

Looking for the edge in today’s economy? Trying to increase employee engagement? Don’t forget your employees.

In this interview Tom Peters and Seth Godin tell us if you have loyal employees the loyal customers will come.

There are more interview excerpts on the site “Inside the Entrepreneurial Mind”.

Check out New Perspectives on Business. Also take a look at the other sections: “The Business of Technology”, “How the Biz does Business”, “The Business of Food” and “Richard Branson”.

The site is Open Forum, sponsored by American Express.

Posted in Personal development, Reinventing the enterprise, Technology trends | No Responses »
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